Saturday, March 27, 2010

What's your policy on Columbus Day?

Welp...I quit my job in Logan yesterday. And with the economy the way it is and considering all my money goes to school, maybe it wasn't the most sound decision I've ever made but I feel pretty good about it. When I started there (we won't mention the company name) Lets just call it primpact layment rystems LLC. When I first started, it was great, fantastic in fact. It was good money, and as long as you stayed on task you could sneak a text, or read magazines, in my case do sketching for my classes. Well when I returned from spring break we couldn't have phones (which is understandable for work) and they put a no paper rule in effect. I mean not a single sheet of paper or a pen could be at your desk. Leaving me to stare at the phone for hours on end. And nothing's wrong with that for some people, but for myself I work better when I have something to do. I like to multi-task to feel like I'm accomplishing more things in my day. Each day I would sit there and dream of ways that would allow me to go home. I could "accidentally" knock over the 20 rows of cublicles, cut the phone lines with my nail file, spill a box of headsets entangling myslef tripping and spraining both wrists making it physically impossible to use the computer mouse, scream myself hoarse in the ladies restroom, or set off the fire alarm ruining everyone's papers.....oh wait we can't have papers at our desk.
So needless to say, I'm in the job market, and quiting my job was once of the most liberating things I've ever done. Im proud of myself for keeping with my philosophy of "If you hate your job so bad that you dread going there, Why do you do it?" Life is too damn short!
I just want to share with you some of my favorite moments working at a call center:
1. The answering machines of black people from mobile alabama. Usually consisted of one of three things: a slow groove r & b song, gospel revival, or soldier boy's "Kiss me through the phone." Followed by "Hey you've reached shanequantae, I can't come to the phone, leave me yo digits and I holla back atchu. Peace and Blessings, have a blessed day."
2. One time I was verifying a loan to a man from New Jersey. For the duration of the call, (I'm going to say anywhere between seven to ten minutes) the man was using the restroom. How could I tell you ask? Maybe it was the constant flushing or the wet fart sounds funneling through the reciever.
3. Here's a typical loan conversation: "Hi this is Jessica from.....I'm just calling about your loan application is that something I can set up for you? Great, well let me just get this finished up. Ok so you're only source of income is Social Security and Disability. How long have you been on that? Twelve years? ok fantastic. Well the apr is 890% on your $300 loan, and looks like you're scheduled to have that paid off in 2012. I'll be sending your loan documents to your e-mail."
4. The constant wrong number conversations. " This ain't trina's effing number no mo. She hasn't had this number for 2 years. stop callin my bleepity bleep bleep bleepin mother bleepin phone or else I'll find you and bleep bleep bleep your entire family then bleep bleep bleep your face." I would always reply with "Well you have a wonderful day mam, I'll call you back in a couple days."
5. The creative people who made my job more interesting. Jessica: Hi is Nicholas Taylor in today? Customer: No, this is brad bitt's assitant J: Really? Like THE Brad Pitt? C: Yes, THE Brad Pitt. J: Well, what a pleasant suprise, is Brad Pitt by chance in today or is he at lunch with Angelina? C: Yes, he just stepped out not that long ago. J: Shoot, I must have just missed him. Well when he's finished shooting Benjamin Button will you have him call Jessica from.....

Gonna need to look classy at my next interview

4 Comments:

Blogger Crush said...

And all those stories are true btw

March 27, 2010 at 1:37 PM  
Blogger Unknown said...

I hope I can follow suit. Also, you've got me a little worried, I never thought people could hear me using the bathroom while on the phone... www.apartofhim.blogspot.com

March 27, 2010 at 7:17 PM  
Blogger Laurel Rasmussen said...

I love reading your blog. Everything you say makes me laugh. I totally know what it's like to work at a call center, although I never did have a phone call where they were taking care of business on the other end. lucky you!

March 28, 2010 at 10:47 PM  
Blogger Crush said...

wait you don't make bank calls while going to the restroom? weird I thought everyone did that

March 29, 2010 at 12:23 AM  

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